Contact and orders

 

To order stones at this site please send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. , including the following information:

  • Items you want to buy
  • Your complete name and address for shipment and billing (if different)

Shipment: The stones are normally shipped using Standard International Expedited post. You can use the tracking number to know the location of the shipment every moment.

The price of this shipment worldwide is 8 euro; it will be added to the price of the stone in the PayPal invoice for payment. The shipment cost for some large items can be higher, such cases are notified in the item description.

Combined shipment is possible, we do not charge additional costs for combined shipment of several items sent together.

We offer 30 days money-back period if the stone is returned in perfect conditions. The buyer will pay shipment costs to return the stone. Note: We don't recommend to use steel tweezers with faceted sphalerites and other rare stones, you can scratch your stone!

The shipments are normally delivered in 4-7 days to Europe and 10-15 days to USA. Recently, some shipments to USA may suffer large delays due to the new security rules for air transport, so please be patient!

You can also order quicker shipments with UPS, FedEx or other companies, please ask us for the rates depending on your location.

Taxes:

  • Import duties and taxes are not included in the item price or shipping cost. These charges are the buyer's responsibility.
  • The prices shown on the site not include VAT (21%), applicable to private customers from the European Union countries, but not to EU firms with registered VAT number.

Payment methods: